How does Trifecta Teams Work?

Trifecta Teams is a platform to manage Microsoft Teams Operator Connect, Calling Plans, Direct Routing, and it's telephony settings. Microsoft has ways to manage some features, but they do not provide the same tools and features for Direct Routing and the Teams admin portal is clunky and throws errors.

The Trifecta Teams platform works out all of the difficult programming and complicated Microsoft back end to provide you the tools to easily manage and monitor your Microsoft Phone system functionality.

There is a hybrid option when it comes to telephone systems

We personally find that Direct Routing is more affordable and gives you a better return value on your phone system. All you need to get started is your Microsoft Login credentials and the appropriate permissions.

• Related Articles

• Welcome to Trifecta Teams

  What is Trifecta Teams? Trifecta Teams is a platform which allows to deploy and manage Microsoft Teams Operator Connect, Calling Plans, and Direct routing faster and cheaper then if you were to do it yourself. No training, and no programming skills ...

• Using Microsoft Teams after Phone System Activation

  Below will be a short walk-through on how to use your Microsoft Teams client for dialling internal and external numbers. Using Microsoft Teams with Telephony Enabled Once you login you will be brought to a screen like this. What you will notice ...

• What is required for Trifecta Teams to Work?

  The following requirements we need from you in order to be able to activate the dial pad, and get the Microsoft phone system setup. The dial pad will allow the user to make calls to mobiles and landlines. Partner If you are interested in hosting your ...

• Adding Phone Numbers to Trifecta Teams

  If your trying to assign a phone number to your user, but you get an error, then click on 'Yes' to go create a block of virtual phone numbers. What is the Phone Number section?: The Phone Number section is used to keep track of your Operator Connect, ...

• How does the Inbound Caller Name Override API work

  How does it work? The Trifecta Teams Caller Name Override API allows you to use do a dip into our services in real time and retrieve the caller name you have on your company contacts. Is there security? Yes, you must pass multiple security measures ...