MAF Custom Reporting - Report Builder Examples
Below you will find examples of the existing reports that show up in MAF
Report Builder. If the image text is too small, then please use your
browser zoom function.
Abandon

Abandon1

Agent Inbound Call Summary

Agent Outbound Call Summary

Audio Media Quality

Averages

Call Admission Control

Call Stats

Calls By Direction

Calls By Quality

Client Versions

Destination Detailed

Employee Basic

Employee Detailed

Extended Call Summary

Extension Detailed

File Transfer

In vs. Out

Lync Success

Monthly Breakdown

MOS

Poor vs. Good

Poor vs. Good Extended

Queue Inbound Call Summary

Response Group

Response Group (RG) - Agent

Response Group (RG) - Daily

Response Group (RG) - Overview

Response Group (RG) - Summary

Response Group (RG) - Top

Response Group (RG) - Weekly
Standard Report

Subnet Analysis

Summary

Summary Extended

Summary Extended2

Summary Ring Times

Support Detailed

Support Troubleshooting

Test Call ID

Test Extension 2

Test Extensions

User Adoption

User Adoption Percentage

Video Quality

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