MAF Custom Reporting - Report Builder Examples
Below you will find examples of the existing reports that show up in MAF
Report Builder. If the image text is too small, then please use your
browser zoom function.
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Agent Inbound Call Summary
Agent Outbound Call Summary
Audio Media Quality
Averages
Call Admission Control
Call Stats
Calls By Direction
Calls By Quality
Client Versions
Destination Detailed
Employee Basic
Employee Detailed
Extended Call Summary
Extension Detailed
File Transfer
In vs. Out
Lync Success
Monthly Breakdown
MOS
Poor vs. Good
Poor vs. Good Extended
Queue Inbound Call Summary
Response Group
Response Group (RG) - Agent
Response Group (RG) - Daily
Response Group (RG) - Overview
Response Group (RG) - Summary
Response Group (RG) - Top
Response Group (RG) - Weekly
Standard Report
Subnet Analysis
Summary
Summary Extended
Summary Extended2
Summary Ring Times
Support Detailed
Support Troubleshooting
Test Call ID
Test Extension 2
Test Extensions
User Adoption
User Adoption Percentage
Video Quality
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